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hotproperty11's avatar
hotproperty11
Rising Vanguard
2 years ago
Solved

[PC] Instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

Product: Battlefield 2042 Platform: PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA GeForce RTX 3080 GA102 Enter RAM memory size in GB 32 Are you using any software w...
technical issues
  • hotproperty11's avatar
    hotproperty11
    2 years ago

    Just an update a few months down the line - the problem stopped for the rest of that current season, then started again the next. I now just restart my computer if I want to play, I can make two or three rounds before it takes 10+ mins to continue loading into the next round, then I have to Alt+F4. battlefield will not work at all if I don't start battlefield after first logging in to Windows.

    Again, nothing has changed my side, game produces error log which reads the same as it did 6+ months ago.

hotproperty11's avatar
hotproperty11
Rising Vanguard
2 years ago

Thank you for your response @Rokebo73!

I followed your suggestion, and looks like you've greatly assisted with narrowing down the issue still persists.

I have exported currently disabled services using the following PowerShell command:

Get-Service | Export-Csv -path "$env:UserProfile\Desktop\services.csv" -NoTypeInformation

Below is a list of the exported disabled items. I should think one of these is the culprit.

Spoiler
NameDisplayNameStatusStartType
tzautoupdateAuto Time Zone UpdaterStoppedDisabled
CdRomArbiterServiceCdRom Device Arbiter serviceStoppedDisabled
chromotingChrome Remote Desktop ServiceStoppedDisabled
DiagTrackConnected User Experiences and TelemetryStoppedDisabled
DbxSvcDbxSvcStoppedDisabled
dmwappushserviceDevice Management Wireless Application Protocol (WAP) Push message Routing ServiceStoppedDisabled
DialogBlockingServiceDialogBlockingServiceStoppedDisabled
dbupdateDropbox Update Service (dbupdate)StoppedDisabled
dbupdatemDropbox Update Service (dbupdatem)StoppedDisabled
DtsApo4ServiceDtsApo4ServiceStoppedDisabled
Elastic AgentElastic AgentStoppedDisabled
GoogleChromeElevationServiceGoogle Chrome Elevation Service (GoogleChromeElevationService)StoppedDisabled
gupdateGoogle Update Service (gupdate)StoppedDisabled
gupdatemGoogle Update Service (gupdatem)StoppedDisabled
AppVClientMicrosoft App-V ClientStoppedDisabled
MsKeyboardFilterMicrosoft Keyboard FilterStoppedDisabled
uhssvcMicrosoft Update Health ServiceStoppedDisabled
MozillaMaintenanceMozilla Maintenance ServiceStoppedDisabled
MullvadVPNMullvad VPN ServiceStoppedDisabled
NahimicServiceNahimic serviceStoppedDisabled
NetTcpPortSharingNet.Tcp Port Sharing ServiceStoppedDisabled
NIHardwareServiceNIHardwareServiceStoppedDisabled
NVDisplay.ContainerLocalSystemNVIDIA Display Container LSStoppedDisabled
FvSvcNVIDIA FrameView SDK serviceStoppedDisabled
NvContainerLocalSystemNVIDIA LocalSystem ContainerStoppedDisabled
ssh-agentOpenSSH Authentication AgentStoppedDisabled
PRTGCoreServicePRTG Core Server ServiceStoppedDisabled
PRTGProbeServicePRTG Probe ServiceStoppedDisabled
RtkAudioUniversalServiceRealtek Audio Universal ServiceStoppedDisabled
RemoteRegistryRemote RegistryStoppedDisabled
RemoteAccessRouting and Remote AccessStoppedDisabled
ss_conn_serviceSAMSUNG Mobile Connectivity ServiceStoppedDisabled
ss_conn_service2SAMSUNG Mobile Connectivity Service V2StoppedDisabled
SamsungMagicianSVCSamsungMagicianSVCStoppedDisabled
SbieSvcSandboxie ServiceStoppedDisabled
shpamsvcShared PC Account ManagerStoppedDisabled
SteelSeriesUpdateServiceSteelSeries Update ServiceStoppedDisabled
SgrmBrokerSystem Guard Runtime Monitor BrokerStoppedDisabled
UevAgentServiceUser Experience Virtualization ServiceStoppedDisabled
VMAuthdServiceVMware Authorization ServiceStoppedDisabled
VMnetDHCPVMware DHCP ServiceStoppedDisabled
VMware NAT ServiceVMware NAT ServiceStoppedDisabled
VMUSBArbServiceVMware USB Arbitration ServiceStoppedDisabled

I won't resolve this just yet as I plan to do more testing and narrow it down even further if I can. I'd also like ensure that booting is consistent over the period of a week.

Thank you again for your input.

Rokebo73's avatar
Rokebo73
Seasoned Ace
2 years ago

Good to read ya narrowed it down to possible issues with services.
I do see also some service (vpn, shareaccount/vpn ect ect) that could be the cause of this.

Some software can be disabled for booting with windows, but sometime there are still services from software that will boot with windows even if its disabled ☹️

Post the services/software so others can use it for future troubleshooting if its needed !!

Cheers and Game On !

  • hotproperty11's avatar
    hotproperty11
    Rising Vanguard
    2 years ago

    Hi @Rokebo73

    Bad news, issue still persists; any other thoughts?
    I have updated my other posts respectively - Thanks.

    • Rokebo73's avatar
      Rokebo73
      Seasoned Ace
      2 years ago

      Got this error since day 1 ya got BF2042 ?

      Please dot his:

      Press Windows key + 'R' ,typ CMD
      Press and hold down CTRL + SHIFT and press ENTER.
      When User Account Control shows up, click Yes.
      Now enter this command:

      wmic /output:C:\mb_mem_bios_info.txt memorychip list full&wmic /append:C:\mb_mem_bios_info.txt baseboard get product, Manufacturer&wmic /append:C:\mb_mem_bios_info.txt bios get smbiosbiosversion

      At youre C: drive there is now a file called mb_mem_bios_info.txt post this file please !!!

      Cheers

      • hotproperty11's avatar
        hotproperty11
        Rising Vanguard
        2 years ago

        Thanks for the prompt response @Rokebo73, please find attached the mb_mem_bios_info output as requested.

        Got this error since day 1 ya got BF2042 ?

        • No, the first minidump created was on the 29/08/23 - I have been playing since release.

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