Forum Discussion
EA_Leeuw
Community Manager
3 years agoHey @Jh0var,
Oh wow, a PL out of 17%... That is indeed a lot, I have to say. Every % matters.
So just to double check, you didn't experience this before, right? It only happens since a couple of days?
Oh wow, a PL out of 17%... That is indeed a lot, I have to say. Every % matters.
So just to double check, you didn't experience this before, right? It only happens since a couple of days?
Jh0var
3 years agoNew Novice
Yes it just happened in these days.
- EA_Leeuw3 years ago
Community Manager
@Jh0var, I see, that's very odd indeed. In these kinds of situations it is very likely that someone changed on your connection from within your household, or from your household to the Battlefield servers.
We have some connection troubleshooting steps available that you maybe can give a try to see if these can fix it for you. If not, I would highly recommend to get in touch with your ISP as soon as possible.
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Platform specific:
- PlayStation: https://connection.support.playstation.com/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
- PC:
https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8- Jh0var3 years agoNew Novice
I have run several ping tests and packet loss tests on my pc, the results all turned out to be fine. It seems only happen when I play battlefield 2042.