Ping is fine but extreme packet loss every game. Help me pls.
I am expreiencing huge packet loss every game these days. Couple of days ago, everything is fine. I don't know if it is the problem on my end or on the server's end.
Forum Discussion
Yes it just happened in these days.
EA_Leeuw
Community Manager
Community Manager@Jh0var, I see, that's very odd indeed. In these kinds of situations it is very likely that someone changed on your connection from within your household, or from your household to the Battlefield servers.
We have some connection troubleshooting steps available that you maybe can give a try to see if these can fix it for you. If not, I would highly recommend to get in touch with your ISP as soon as possible.
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Platform specific:
- PlayStation: https://connection.support.playstation.com/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
- PC:
https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
We have some connection troubleshooting steps available that you maybe can give a try to see if these can fix it for you. If not, I would highly recommend to get in touch with your ISP as soon as possible.
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Platform specific:
- PlayStation: https://connection.support.playstation.com/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
- PC:
https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
I have run several ping tests and packet loss tests on my pc, the results all turned out to be fine. It seems only happen when I play battlefield 2042.
- EA_Leeuw@Jh0var, that could very well be the case, almost as if something that is configured on your local connection, or over at your ISP, is interfering with the Battlefield 2042 connection.
I have spoke with my ISP, and they did some comfiguration on the modem and said everything is fine on their end. Then I tried again, the packet loss is still high at 20 percent. I am really confusde by now. The game is literally unplayable with such huge packet loss.
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