Product: Battlefield 2042Platform:PCPlease specify your platform model. PCAMD or Nvidia Model Number 1070Enter RAM memory size in GB 16Are you using any software with an overlay? NoWhich part of the game is the issue happening in? Game MenuIn which game menu were you when the bug occurred? StorePlease select your region EuropeOn which server did this happen? Main menuWhen did this happen? (dd.mm.yy hh:mm) 17.08.2022Summarize your bug Welcome message offers discounted battlepass, but reward is not showing in storeHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Open the game and click the upgrade now button on the welcome messageWhat happens when the bug occurs? NothingWhat should be happening instead? Correct offer showing in storeSo I logged in today and was welcomed with the attached image.It says that for 1000 BFC I can unlock the premium battle pass, with 20 tier skips.I click the upgrade now button, takes me to the store, but the 20 tier skips are only mentioned at the 2400 BFC option.How does this work?If I buy the Premium Battle Pass for 1000 BFC do I get 20 tier skips?Why isn't it showing?Also attached an image of my store.

@EA_Leeuw Just logged in again. But wanted to add that it even says its a special offer. There is nothing special about the offer since it hasn't changed anything from the base offer we had all the time.

I received this promotion on Xbox Series X when booting up the game on Wednesday. I interacted with the promo and it sent me to the battle pass screen. I spent the 1000BFC and never received the 20 tier progression.

Thank you for your reply and attention to this matter. I only play on PS4 and I have premium now because I specifically saw the promotional message saying that you’ll get 20 tiers for 1000 BFC.

Same here. I almost bought the 1000 premium pass but it doesn't say you get the 20 tier skips with it. Reading the responses shows that the offer is misleading. Which promises a reward that is not given on purchase.

I have the same problem. I got the promotional message on my PS4 so I bought the Premium Battle Pass for 1000 BFC, however I never got the 20-tier upgrade. I feel cheated out of $10 as those 20 extra tiers were primarily the reason I purchased the upgrade.

Premium Battlepass offer not showing in store

11 Replies

Flyguy718
3 years ago
I have the same problem. I got the promotional message on my PS4 so I bought the Premium Battle Pass for 1000 BFC, however I never got the 20-tier upgrade. I feel cheated out of $10 as those 20 extra tiers were primarily the reason I purchased the upgrade.
daxon93
3 years ago
That's why I posted here, because it is not mentioned in the store, this is really misleading and frustrating, as with the tier skip included I would definetely buy it. There has been a rather similar issue with the Ultimate bundle, and the official response was that it was not mentioned in the store, so why would it include it. I don't understand the promo message then, as there is no discount clearly.
EA_Leeuw
Community Manager
3 years ago
Hey @daxon93 @Flyguy718, thanks for the report.

Just to confirm a few things; do you both play BF2042 on 1 (one) platform only, or multiple platforms?
Follow-up question; I assume that you do not have the Premium Battle Pass yet, right?
Flyguy718
3 years ago
Thank you for your reply and attention to this matter. I only play on PS4 and I have premium now because I specifically saw the promotional message saying that you’ll get 20 tiers for 1000 BFC.
Teebeutel_D3luXE
New Rookie
3 years ago
Same issue for me
daxon93
3 years ago
I play exclusively on PC. I did not buy the Premium Battle Pass, as in the store the offer was not mentioned. I would buy the battle pass for 1000 bfc if the 20 tier skips were included, as advertised.
MrKrul_NL
3 years ago
Same here. I almost bought the 1000 premium pass but it doesn't say you get the 20 tier skips with it. Reading the responses shows that the offer is misleading. Which promises a reward that is not given on purchase.
MrKrul_NL
3 years ago
@EA_Leeuw Just logged in again. But wanted to add that it even says its a special offer. There is nothing special about the offer since it hasn't changed anything from the base offer we had all the time.
parktarts
3 years ago
I received this promotion on Xbox Series X when booting up the game on Wednesday. I interacted with the promo and it sent me to the battle pass screen. I spent the 1000BFC and never received the 20 tier progression.
daxon93
3 years ago
Can we maybe get a reply before the season ends? I would still be willing to buy the Premium Battle Pass, if it included the 20 tier skips.