Forum Discussion

kelpysalt's avatar
kelpysalt
3 years ago
Solved

PS4/PS5 "Something Went Wrong" SSL Connect error/WV-33910-6

Hello, I own Battlefield 2042 and have Playstation Plus on PS5. When I press "X" on the main menu the screen goes white and in the top left corner I get an SSL connect error. I have attempted to logi...
technical issues
  • EA_Kent's avatar
    EA_Kent
    3 years ago

    Hi everyone, 

    It looks like this might be recovering. When you have the chance please try logging in again. If you're still running into the same error let us know. 

    Thanks! 

kelpysalt's avatar
kelpysalt
3 years ago

I looked up solutions and I found that one too. I am hoping that an EA employee will see this.

Savage_Dad62's avatar
Savage_Dad62
3 years ago

Update, now it gets in the game but tells him a network error has occurred. 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago

    @Savage_Dad62  @kelpysalt  @dooznuts 

    Thank you all for the posts, we are looking into this.  

    We have seen on other EA Games there seems to be a workaround:

    1. Close the game
    2. Go to ea.com and choose to Sign In. 
    3. Choose your console's login option.
    4. Follow the instructions and link your console and EA accounts if prompted. 
    5. Start the game back up. 


    We'll mark this as a Solution to increase visibility, we do not consider this to be fixed at this time. 

    /Atic 

    • XOtillweod420's avatar
      XOtillweod420
      3 years ago

      I've do e everything u all have suggested and still the same problem this is kinda bs already ea should have already helped out with a fix or something 

      • XOtillweod420's avatar
        XOtillweod420
        3 years ago

        HOLY * I APOLOGIZE I already had the security thing off so I turned it on then off and it worked!!!

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