Re: Blue Screen of Death after closing BF2042 *FIX HAS BEEN FOUND*

@Rokebo73 Not sure what you need but i did use that utility to view the debug files and the problems is KERNEL_APC_PENDING_DURING_EXIT (20) is there a section you would like from the file or the whole file maybe the arguments? 

@Rokebo73  hi again . virtual assistant is useless for me and i dowloaded win dbg program from store and opened the dump file . you can see in attachment 

i hope this helps you get some information 

For the people in this topic with bsod

Update ALL youre drivers that DRIVEREASY did find to update;

please do this to make sure no driver is causing an issue:

https://www.drivereasy.com/

just one driver at a time to download , free version, no registration needed.

https://www.drivereasy.com/

UPDATE US AFTER YA UPDATED ALL DRIVERS !!!

Cheers

i did it but  problem didnt solve . 

I see ya got a bios version flashed that not available anymore.

Was it a beta bios (or maybe ya got a bios versions that ramped up the voltages tom uch ?).

Flash latest bios F37G and then after flash do a cmos reset !

https://download.gigabyte.com/FileList/Manual/mb_manual_x570-aorus-master_1002_e.pdf?v=30c7ecc8f9bc0e464b65a4062dd58841

After clear cmos ya need to set bios cfg agin. BUT test first with FACTORY DEFAULTS before ya CFG youre bios !
Update us what it did for you.

Cheers

Hello,

Just want to chime in on this topic, i also have this issue when closing BF2042 BSOD(KERNEL_APC_PENDING_DURING_EXIT).

I already did update the driver manually with the help of Driver Easy, currently below are the troubleshooting that i already did on the machine.

-Repair Battlefield 2042

-Repair EAAntiCheatService

-Reinstall Battlefield 2042

-Reinstall EAAntiCheatServices

cmd(administrator)

-DISM /Online /Cleanup-Image /CheckHealth

-DISM /Online /Cleanup-Image /ScanHealth

-DISM /Online /Cleanup-Image /RestoreHealth

-sfc /scannow

-clear %temp%

-disk cleanup

-Update drivers with the help of Driver Easy(Manual)

-Reboot machine multiple times

-Tried closing other games/software and BSOD does not happen

-Tried closing other EA games such as(Battlefield V, Apex Legends) and BSOD does not happen

-I also tried to run BF2042 and noticed EAAntiCheatService is running on services.msc(admin) and when i tried to stop the services, BSOD occured(all the time)

-I have no issue before the implementation of kernel level anti cheat of BF2042 or last patch that happened a few days ago

-I also do not overclock anything on my machine

-My machine specs are below:

Intel Core i7-8700

16gb Dual-Channel DDR4 2666mhz

ASUSTek Computer INC. Prime B365M-A(LGA1151)

RTX 3060ti

2x 1tb NVME M.2

-I have also attached DxDiag.txt and BlueScreenViewer screenshot.

Not trying to be a Downer but I am glad that I am not the only one who having this Problem. I do feel like The Kernel Level Anti-Cheat is Causing Problems. I do feel like there more people out there dealing with Blue screens then who looks at this forum. But my guess on whats causing it can be anything. I know for a fact it not my system because i clean Installed windows 10 in may. 

I have also noticed just trying to shut down the anti cheat service causes the bluescreen. it also sees like most of us posting here if not all of have ASUS motherboards. Bios and all drivers are updated only thing that changed was season 6 and the kernel level anti cheat. There are a lot of people with this problem they are just not all posting here this post is growing as people find it.

All people in this topic got ASUS motherboard ?

Ya all also got ARMOURY software or some RGB software installed ?

Some of you able to test without this software enabled or uninstall ?

Or some other boost (oc) software, AI software for system fan/water/ ect ect ect control ?

Cheers

Hello there.

I also experience same issue - BSOD with KERNEL_APC_PENDING_DURING_EXIT after trying exit game.

My motherboard is Asrock, but was ASUS ROG software installed. I totally deleted it + all other launchers except Steam and EA, but the problem remains.

@Rokebo73 i have Asus ROG Strix Z390-E last bios for this motherboard was in 2021. I have Amoury crate installed to Control my RGB, I have EVGA x1 installed for my 3080, discord Steam, Corsair, Logitech HUB for my speakers ,my HyperX RGB have controlling RGB,Bitdefender and lastly Razer software for my keyboard headset and webcam

@all

Try this dont use the partition tool for data loss , that wont fix anything !!!

https://www.partitionwizard.com/disk-recovery/kernel-apc-pending-during-exit.html

Check youre system, im also want to know if ya all got memory installed thats compatible with youre cpu ?

And memory tests will not always display an error if something is "wrong" with memory (not compatible, not set as dual channel or just faulty).

Do this also, so i can check some hardware from the system ya use:

Press Windows key + 'R' ,typ CMD
Press and hold down CTRL + SHIFT and press ENTER.
When User Account Control shows up, click Yes.
Now enter this command:

wmic /output:C:\mb_mem_bios_info.txt memorychip list full&wmic /append:C:\mb_mem_bios_info.txt baseboard get product, Manufacturer&wmic /append:C:\mb_mem_bios_info.txt bios get smbiosbiosversion

At youre C: drive there is now a file called mb_mem_bios_info.txt post this file please !!!
Thanks.

Ps the bolded line is just 1 command, copy and past all !!!

Also download and install MALWAREBYTES ANTI - ROOTKIT , just to check if youre system is booting any other stuff 😉

https://www.bleepingcomputer.com/download/malwarebytes-anti-rootkit/

I launched driver verifier procedure and it dropped to BSOD when windows was loading.

Error was DRIVER_VERIFIER_DETECTED_VIOLATION, but there was no specific information which driver caused it.

Guys, i determined which drivers caused BSOD - "Asio" by ASUS.

After deleting them battlefield successfully quited to desktop.

Here they are in my case:

system32\drivers\AsIO2.sys

system32\drivers\AsIO3.sys
SysWOW64\drivers\AsIO.sys

Why is the anti cheat having issues with these files? Now we just need EA to whitelist them or figure out why there anti cheat is crashing when closing. The answer can not be to delete these files as they are how windows interacts with the hardware like the motherboard.

AsIO2.sys is a system file associated with the ASUSTeK Computer Inc. hardware, specifically with the ASUS motherboard. It is part of the ASUS system control interface V2 driver, which is a component of the ASUS system utility software. This file is typically located in the 'C:\Windows\System32\drivers' directory.

The associated software is primarily used for providing an interface between the ASUS hardware (like the motherboard) and the operating system. It helps in managing and controlling the hardware resources, and also assists in the communication between the system's software and hardware. This can include tasks like system monitoring, overclocking, access to BIOS settings, fan control, and more.

AsIO2.sys is needed for the proper functioning of ASUS hardware and software. If you're using an ASUS system, it's recommended to keep this file for the system to work correctly. 

I have AsIO2.sys, AsIO3.sys and AsIO.sys

@_L1nkoIn_Thanks, that must be it. I'm also using an Asus MB :/ I only got AsIO.sys and AsIO3.sys though. Just to narrow it down a bit more....

Same issue here, Maximus Hero XI with 3080. It started this week.

@Rokebo73 here is my MB File glad i started the Topic

No, unfortunately not. I only got armoury crate to install the files once I reset my PC. Although, I have a suspicion that you can do it without resetting the PC if you :

1) Disable "install armoury crate" in the bios

2) uninstall armoury crate if it's installed

3) re-enable the armoury crate installation from the bios and pray that you get a pop-up to install it. 

When I tried to download it from the MB's download page it didn't get the AsIO.sys files. 

In the end at least I got everything working again but I wasted my entire day doing this lol.