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1008611C1573's avatar
1008611C1573
New Novice
1 year ago

Re: error "start your game from the distribution platform"

After this game version update, the game cannot be opened properly, and the message "Please launch the game from your distribution platform. If the issue persists, please repair your game and try again." I've tried deleting the game twice but it didn't work.Maybe something went wrong with the update? My gaming platform is Steam.

5 Replies

  • KnuddeIKoala's avatar
    KnuddeIKoala
    Seasoned Rookie
    1 year ago
    @EA_cuervo the Anti cheat and even a complet reinstall of the game didnt work for me. Still the error ☹️
  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Thanks to everyone who provided an update on the troubleshooting steps. 

    The studio is currently investigating this. 

  • ClutchmastaZero's avatar
    ClutchmastaZero
    1 year ago

    @EA_cuervo

    Still not working same error.. 

    Steps taken to try and resolve this problem but error still persists: Please note BF2042 is launched from steam

    1. Steam: Settings, Downloads, Clear Download Cache
    2. Steam: BF2042 Properties, Installed Files, Verify Integrity of game files
    3. EA App: Help, App Recovery, Clear Cache
    4. Windows: Run, %localappdata%, Delete all folders : BF2042, EA, Electronic Arts
    5. Windows: Run, %temp%, Delete all files 
    6. Uninstall EA Anticheat
    7. Install EA Anticheat
    8. Repair EA Anticheat

    STILL NOT WORKING

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