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AntiCheatWard's avatar
AntiCheatWard
Icon for EA Anticheat Team rankEA Anticheat Team
2 years ago

Re: Unable to connect to the EA servers, Battlefield 2042

@CLOWNVID-19

Right then.

Can you perform the following commands in the Windows command prompt? (Run -> cmd, or Press the win key on your keyboard, in the start menu search Command, and launch the command prompt).

nslookup eaanticheat.ac.ea.com

It should take a few moments and return "Non-authoritative answers" for what IP addresses you see for the service. Paste the results back to me or take a screenshot.

Similarly, run a pathping in command prompt:

pathping eaanticheat.ac.ea.com

Since pathping includes things like your IP address, which you should not post publicly on the Answers HQ, feel free to message that one to me directly here on the forums.

The US office is closed tomorrow for the 4th of July, but I'll take a peek at any replies and get back to you Friday or Monday at the latest.

Thanks!

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