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9ineCharlie's avatar
9ineCharlie
3 years ago
Solved

RESOLVED - Portal "The Game Session Is Not Available" PS4/Xbox One - 8 Mar. '23

After latest Batllefield 2042 update 08 March 2023 - can't play any games that are hosted.

Errors:  Game session not available, An undefined error occurred.

When hosting experience: Error server not available, I can play but nobody can join

Console (PS4) software updated.

Database rebuild.

Please help

CM edit: edited title for clarity.

bug
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hey everyone, 

    Unfortunately, as you can see from my colleague's post, the problem had indeed come back over the weekend. But this should also be resolved now.

    If you are still experiencing this problem, please let us know! If not, the thread will soon be locked.

    Thanks!

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  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey folks, 

    The dev team have done a roll back which should fix this issue. Players should no longer encounter errors when joining portal experiences and should now successfully load into the map.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone, 

    Unfortunately, as you can see from my colleague's post, the problem had indeed come back over the weekend. But this should also be resolved now.

    If you are still experiencing this problem, please let us know! If not, the thread will soon be locked.

    Thanks!

  • Queen-of-Deadly's avatar
    Queen-of-Deadly
    2 years ago

    I am still having this issue at times and I host my own server. My son and I just updated today and I can play or he can play. But neither of us can play on my portal server together. If he can join it boots me with this same error?..! Any help or advice would be appreciated 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @Queen-of-Deadly,

    As the original cause of the issue, and therefore the main issue, got resolved, the thread will be locked.

    If you're still experiencing the issue, it would be recommended to create a new thread.

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