screen freezes in menu screens

Question

Happens after yesterday's update to Season 4 on PC.The screen freezes in different menus in the game. In all kinds of main menus and also inside a multiplayer round when selecting where to respwawn. The screen freezes. I can still hear sounds and when I move the mouse cursor, I hear the feedback-sounds from the different items the mouse moves over. I can also click on items. So basically everything continues to work, just the visual representation on the screen is stuck. When I tab out (to Windows desktop) and tab in to Battlefield again - it works again. Sometimes for only 10 seconds until the screen is stuck again (only after I click on something) and sometimes it works for longer. It never happens when playing after I spawned - only when I am selecting&nbsp;(clicking on) something in a menu.What I tried to so far:&nbsp;- Newest drivers&nbsp;- Clear the cache folder- Repair BF Installation in EA App- Restart PC- run C++ runtimes- Disable fullscreen optimization and enable "Run as admin" in bf.exe- Re-install the game completely- Borderless / Fullscreen in settings does not make a difference

bg_nillme · Answer

This started happening to me too after S4 update. Im playing in windowed full screen and usually when that freeze happen i press the window button (or alt tab) and my game unfreezes. Such a weird issue.

rokebo73 · Answer

Any software running in the background ?
Try a cleanboot to see if there is any software (overlays , 😇rgb software ect ect ect) is causing stutter issues !

Cleanboot / Msconfig

reboot pc by a clean boot:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Hide all Microsoft services, DISABLE (uncheck) ALL other processes, apps and services !

Cleanboot is just a one time clean boot ! Next reboot all will be reset and a normal boot will be occure.
Use msconfig to disable apps permanent each for new reboot.
- In the search box on the taskbar, type msconfig and select System Configuration from the results.
- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
- On the Startup tab of System Configuration, select Open Task Manager.
- Under Startup in Task Manager, for each startup item, select the item and then select Disable.
- Close Task Manager.
- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Test game

Update us please!

wechhe · Answer

Am I really the only one with this problem? What about the person who clicked on "I have the same problem" - can you add something from your end?&nbsp;

wechhe · Answer

Did you try anything else than what I already tried?What system specs do you have?Me:XFX 6800XT Merc 319 with Adrenalin 23.2.2AMD 5900X64 GB RAMWin 10 Pro

wechhe · Answer

Seems to be related to "Enhanced Sync" in AMD driver. When I disable it, the problem is not there anymore.

It worked before since release (I enable Enhanced Sync for all games - never had a problem).
Since Season 4 Update February 28 there is this problem.

--> So it is definitely because of the Update (same driver and settings worked before the update).

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screen freezes in menu screens

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