(Solved) There is a problem with your game setup, please reinstall

Hey!

I had the same issue for about a day, tried every single thing I could.
I found a solution but it might not work for everyone.
Basically the gist of it from what I understand is a missing DLL file. What you're gonna do is go to the Battlefield 2042 Crash Log (Mine was under "C:\ProgramData\Origin\Logs"). You're gonna get a file that goes along the lines of BF2042_*Random numbers*_OnlineActivation_Log.
Then you're gonna open that file and find the error code (Mine was a missing DLL file, more specifically the "vcruntime140_1.dll" file. What I did after that was go online to download the dll file (https://www.dll-files.com/vcruntime140_1.dll.html) and copied it into my system32 folder (C:\Windows\System32)
I relaunched the game and it worked perfectly!

Tell me if this works!

Where do you put the new file once you download it?  I found the vcredist executables and copied the exe files there, then I get the empty black screen at launch.

yes i reinstalled it 5 times still wont launch goes to somthing wrong with setup reinstall i removed origin all files reinstalled everything still says samething after launching

Hi everyone,

After the release of season 6 I got the error message "problem with game's setup. please reinstall" after the EA  anticheat splash screen.

The game was working well before.

I tried everything that solved the problem previously :

- Reinstall C++ Redistributable x86 and x64

- Reinstall DirectX

- Reinstall EA App and clearing cache

- Reinstall BF2042 et repair

- Update windows and GC

- Reboot PC

Thank you for your help

@CZI_AxeN 

It is likely you are missing specific files, downloading and installing the following should help: 

https://www.microsoft.com/en-us/download/details.aspx?id=35

If you happen to have an 'N' Edition of Windows, download and run the following Media Feature Pack, thanks.

https://www.microsoft.com/en-us/software-download/mediafeaturepack

@EA_Barry Thank you for your answer

I install your version of directx and it's still not working, 

My PC is not "N" version and Media Feature Pack is already installed.

Hey @CZI_AxeN,

I merged your thread with an already existing, but slightly older, thread about the same issue.

Could you perhaps check if the marked solution of this thread, here, also works for you?

Cheers.

@EA_Leeuw ,

I try every solution in this thread but I still get the problem.

The message appears after the EAanticheat splash screen.