Stuttering and random frame drops

Since the last update to 2042 the game has started to stutter and makes the game very hard to play. https://youtu.be/grnHu2lqa4M In the video you can see the smooth motion get interrupted and th...

technical issues

EA_Atic

DICE Team

3 years ago

Hi @Over2Take, did this start after 1.1 patch?

/Atic

Over2Take
Not applicable
3 years ago
@EA_Atic Yes this started happening after the latest patch 1.1, I know that some stuttering was expected with the new shader caching system but that should have gone away after a match on a map.
All things I have done to solve the issue:
- deleted the cache in documents
- repaired the game
- reinstalled the game
- reinstall older Nvidia drivers
- reinstalled the latest Nvidia driver
- Restarted my device
- Enabled and Disabled window game mode
- I tried several display settings configurations in-game
- reinstalled the game
- restarted my network

Seems to be happening in all games every 5 seconds, I lose about 3 to 5 frames (which gets me killed a lot)
- Rokebo73
  Seasoned Ace
  3 years ago
  do you use google browser ?
  In google go to settings / system / advanced and disable backgrounds apps
  Also check if ya disabled hardware accelaration
  any other app who got hardware acceleration enabled ? discord / spotify blablabla , disabled it in those apps to
- EA_Atic
  DICE Team
  3 years ago
  Hi @Over2Take, Can you enable PerfOverlay.DrawGraph 1 in the in-game console and do a video with that setting on.
  
  /Atic
  - RaptorBigGrizzl
    Not applicable
    3 years ago
    Not OP but here's mine screenshots showing the graph,
    https://imgur.com/a/Sk8m5Ld
    Notice the huge lag spikes/stutters at that yellow line spike
    Ryzen 3600
    RTX 3080
    16GB RAM
    Windows 11
    There were no issues prior to the patch
Over2Take
Not applicable
3 years ago
@EA_Atic
https://youtu.be/HxeAGoPcGjM

like clock work, had one day where I wasn't seeing the issue at all but today it's returned
- MysticMacLife
  Not applicable
  3 years ago
  I was searching for this problem and I have the same issue. Also 1 day when I didn't notice the stutter and today it's back and I know my system can run it smoothly. I noticed everyone in this thread has AMD cpu
  Ryzen 5 5600X
  RTX 3070
  32GB RAM
  - ATCleeghoofd
    Rising Veteran
    3 years ago
    Did you update the motherboard bios to a newer AGESA version?
    How are your Processor temps//voltages set, some motherboards overvolt way too high and the CPU frequencies are all over the place....
    Is there any other software running in the background?
Over2Take
Not applicable
3 years ago
@EA_Atic no communication this week? problem still persists
Over2Take
Not applicable
3 years ago
@EA_Atic is this an issue we should see addressed in 1.2?
- EA_Atic
  DICE Team
  3 years ago
  Hi @Over2Take, we are now in Seasons 2 how is it looking for you?
  
  /Atic
  - Over2Take
    Not applicable
    3 years ago
    @EA_Atic things in season two are much better. However, I am still running into issues where an entirely auto gun seems to stop and start shooting when actively shooting. you can see this happening in this short clip when using the M60, but this happens with all guns frequently.
    
    I am not losing any frames it's just the gun pauses then starts firing again.
    https://youtu.be/_2KDHyv0W1A