Forum Discussion

moepkid101's avatar
moepkid101
4 years ago

The game shows me a message that "My Trial is almost over"

Product: Battlefield 2042 Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number RTX 3080 Enter RAM memory size in GB 32GB Are you using any software with an overlay? No ...
technical issues
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago

@moepkid101, gotcha. Could you please try to clear the EA app cache, perform a repair of the game (choose the 3 dots on the game tile) and see if you still get the error?

moepkid101's avatar
moepkid101
4 years ago

Sadly that did not work. Seeing the game works even when shoing this message (and not showing it at all when launching from dekstop), Can I safely play without the chance of losing my progression? New challenges are up today and I would like to complete them.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @moepkid101, alright, that's unfortunate.

    Yeah you should be okay to keep playing to be honest, since you own the game standalone. You should also not lose your progress because of this issue.

    However, I would still ask you to give the above-mentioned steps one more try. I have checked with the teams and it could be that a soft-update of the EA app just released that fixes this issue, not 100% sure.
    • moepkid101's avatar
      moepkid101
      4 years ago

      I just did it again, and now I get the message that my account is restricted from online play (when I launch from the EA app). When I launch from desktop, everything is fine ☹️

    • moepkid101's avatar
      moepkid101
      4 years ago

      to make it even more weird: every other launch I do, the game gives me the error when launching from the EA app.

    • moepkid101's avatar
      moepkid101
      4 years ago

      also, just to be clear:

      - I do not have any bans on my account,

      - All this stuff is not happening when launching from desktop.

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        4 years ago
        Hey @moepkid101,

        That is indeed very, very strange. So now you get other errors?
        And when you try to launch the game from Origin, please give this a try, do you also get errors?

        And do you still not get errors when you launch the game via Desktop shortcut?

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