3 years ago

Unable do Load Persistence Data

Problem: Cannot open the game. Stuck at the loading screen with ''Unable to load persistence data. Game will return...''.

The error code changes from time to time:

Error code: 15:600p:-7A (main code)

Error code: 15: 1305P: 1302P: 1301P: 1306P:-7A

I had the game working fine since last week. Sometimes (rarely - 5%) it works and I can actually play it. Today it managed to boot one single time but I was in queue with not enough players to play the game haha.

I already tried everything:

- Uninstalled antivirus.

- Ran as administrator.

- Reinstalled the game.

- Deleted origin cache files.

- Checked game integrity.

- Internet is working fine.

- Reset my connection/modem.

- Reinstalled steam and origin.

- Spoke to EA representatives via Chat. No one knows. They said they reported it to EA as a bug and told me to send this message in the EA forum.

My PC: Ryzen 5600X / RTX 3070 / 32GB Ram / 2 TB SSD / Motherboards TUF X570 Plus

Everything else, including games work fine. I also play Battlefield V with no problems. Not sure what is happening to 2042. Is the only game that doesn't work.

All my drivers are up to date, including Nvidia.

Can someone help me with that? @EA_Atic

I paid a lot of money on this game, and cant start it. When I manage to play, sometimes I wait 30 minutes to find enough players online (Brazil/South America).

technical issues

11 Replies

arthurdeassis
3 years ago
@timviei Same error here... Playing in PS5...
timviei
3 years ago
So EA has no one to fix this bug? Bought a game and can't play it? All other games including BFV works fine.
@EletronicArts
timviei
3 years ago
Yep. Several people has this problem since launch and EA is doing nothing to fix it. Sometime the game works, but 90% of the time I get this error.
EA_Atic
DICE Team
3 years ago
Sorry for the delay, @timviei @arthurdeassis are we still seeing issues?

/Atic
Jeffrodamus
3 years ago
Reinstalled 2042 recently, and tried to play with two of my friends on 9/23. One of my friends experienced this exact issue. Got the game to launch once, then it failed, and they spent 3 hours troubleshooting, trying to get past the persistent data error. It still won't launch properly, even after full uninstall/ reinstall of origin and 2042, full reboots of the machine, ensuring firewall settings were good, overlays were disabled, etc.
I'll see if I can get him to post if you need additional info.
Rokebo73
Seasoned Ace
3 years ago
@Jeffrodamus Turn off Crossplay.
Some people have discovered that disabling crossplay fixes the “unable to load persistence data error. This solution is shared by all of those who experience this error though but you can give it a try to see if it works on your end.
To disable Crossplay, just go into Settings > General.

If you’re playing Battlefield 2042 on an Xbox, you need to go to Settings > General > Online Safety & Family > Privacy and Online Safety > Xbox privacy > View Details and Customize > Communication and Multiplayer > Select Block under You can join cross-network play.

also check this site, maybe a fix in it ?!
https://appuals.com/unable-to-load-persistent-data-error-battlefield-2042/
CoughItUp307
3 years ago
@Rokebo73 If it isn't loading persistence data, it won't load the main menu, so there is no possible way to disable crossplay.
CoughItUp307
3 years ago
@EA_Atic I am now having this same issue after 260 hours played. Verified integrity of files and I would REALLY love to fix this without reinstalling on my terribly slow internet. Can you give me a solution?
timviei
3 years ago
@Rokebo73 @EA_Atic Yep. I tried this at that time, didn't work. Usually when people has this problem, they can't even get to the main menu, so they can't even change that.
Also, in Brazil if you disable crossplay, you just can't play the game, not enough players. BF took the decision to remove server search, so the game sometimes is unplayable already.
I did manage to play the game after a few weeks. Maybe some update? I think is EA servers that are just terrible. The game is a complete mess in all fronts.
HAHAHAHA, right now I just tried to boot the game to check again and got a new message: ID_PC_CORRUPT_SAVE_BODY. Now when I enter the game it sends me to the basic game configuration and the game tutorial. WHAT A MESS! I remember that when I bought the game I was being sent back to the tutorial every time I logged in. Pain in the ***. I guess now I have another problem.
Sincerely, I gave up... So many problems, so many bugs, so many wrong decisions on the game management/development. Not even having a clean game start I can.
Maybe the game will be ready to boot in 2042. See you guys in 20 years?
Best regards,
Tim
timviei
3 years ago
Hello my friend. I tried everything, even reinstalling. Didn't work. The only solution was waiting a few weeks for some miraculous update on the servers or game, I don't know.
But now I have a new problem that the game sends me back to the main tutorial when I log in. What a journey!
Hope you can fix it! For now, just pray for a update.