Unable to conncet (PS5)
Bought the game 5 hours ago and have been trying to connect since that time, but still not able to play Error Code is 15:600P:-7A
Forum Discussion
I have had the same problem for 3 days now (since Friday 27th January). Tried starting the game several times every day and every time it fails to connect to servers.
I'm on PS5 in Singapore. Tried both the PS4 and PS5 versions of the game. Tried reinstalling also. Nothing helps.
My connection is fine. All other games work with no problems connecting to servers, e.g. FIFA 22.
I get the following message every time:
ERROR
Unable to load persistence data. Game will return to start menu. Please check your Internet connection, make sure the Platform Client is online and try again. Please see ea.com/unable-to-connect for more information.
The error code varies but there's a clear pattern:
Error code: 15:1305P: 1302P: 1300P: 1301P:-7A
Error code: 15:706P:-7A
me too, I'm located in Hong Kong and I just played battlefield 1 with online mode, seems that only battlefield 2042 has the login problem
EA_AljoCommunity Manager
As a test, try changing your connection to a mobile hotspot. Let me know if that lets you log in or not. Thank you.
As a troubleshooting strategy I tried using my mobile hotspot instead a few days ago after I wasn't able to connect for days using my 1GB fibre. I was able to connect with the mobile hotspot but connection was laggy and I experienced lots of rubberbanding and severe warnings of packet loss, and was kicked off the servers after a few minutes in every game.
I'm in Singapore on PS5.
After the patch yesterday I was finally able to connect to servers using my fibre, but again the connection was laggy with rubberbanding and constant packet loss warnings, although less severe that on the mobile hotspot before. I have never had this problem before with any Battlefield servers hosted in Singapore in the 8 years I have been playing on PS4 and PS5 here. I usually have a <5ms ping and a rock solid connection.
I tried looking for a way to see my ping in BF2042 (on PS5) but couldn't find it.
I have no problems with any other online services, Everything else is rock solid and super fast.
My gut feeling is that the servers are overloaded or unstable for some other reason. I think that's also why I haven't been able to connect to servers before the patch, other than at odd hours. If the servers are overloaded, maybe that's why I am unable to get connected. If this is true, you need to add more server capacity asap. This situation is unacceptable, especially for a game struggling to make a comeback.
I have the same problem. When connecting with mobile hotspot its work but when wired connection not connecting server all games EA
- EA_Aljo
Normally, when you can connect with a mobile hotspot, it means there is a problem with your home network or ISP. If the problem were the game or your account, you wouldn't be able to connect on either connection. It would be good to contact your ISP to see if they are noticing any issues.
Since you're able to connect again, but are experiencing lag, check with your ISP as I mentioned previously. If they are no noticing any issues, we can go through some troubleshooting.
