I can't connect to ea servers when I try play Battlefield 2042, it gives me an error code 1: 468882297O: 100J: 1004G I can't find anywhere a single person who has the same issue. Can someone help PLEASE
Community Manager@itsYins @B0TJU4N , alright I merged both threads real quick. Somewhat handier to keep everything in one place. 🙂
Because I continue with possible troubleshooting steps, I would like to ask you some questions:
- Are you able to play other EA games via Steam as normal? (You can try it with Apex Legends, for example, this is free)
I'm going to install Apex but yes. Games like Fifa 22 and BFV open just fine. Hoping to get an updated answer with Apex soon.
- When you login in Origin with the EA account that is connected to your Steam account, do you see BF2042 with a Steam logo?
There are three versions of BF2042, the one with the Steam logo is installed. Booted this one from Origin and received the same result.
- Do you have an antivirus installed? Of so, make an exclusion for BF2042, Origin and Steam or turn it off temporarily > boot-up the game to see if you can connect
I was using ESET antivirus. I created exceptions for BF2042. I uninstalled ESET and tried with Windows Defender. Same result. I've tried with no antivirus active and received the same result.
- Can you please post a DxDiag of your system?
Attached
Thanks so much for your help Leeuw! I really appreciate you!
Community Manager@B0TJU4N, please see my previous post where I tag you both. 🙂
For both of you (@itsYins), before we go any further, can you please take a look at the following PC connectivity troubleshooting steps?
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
PC dedicated: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
I wonder if there's something in those steps that fixes the issue for you. If none of these steps do something for you, please let me know!
