Unable to connect to the EA servers, Battlefield 2042

@CLOWNVID-19 Thanks for that, will take a look shortly.

Confirming, when was the last time you were able to play without the frequent disconnects?

@AntiCheatWard I've already tried that and it didnt help.
I dont use any antivirus, not even Windows Defender.
I also tried playing through my other ISPs which also didnt help. The game worked perfectly fine earlier this year and I havent changed anything so my best guess is that the latest AC update broke something.
I will provide MSInfo in the morning.

@CLOWNVID-19 This is incredibly bizarre. :')

By all accounts your anticheat client should be able to reach our backend, and yet, nothing is happening there.

Can you try adding an exclusion to the Windows Firewall explicitly for C:\Program Files\EA\AC\EAAntiCheat.GameService.exe and the GameServiceLauncher.exe that can be found in your game install directory?

If on Steam, the default should be C:\Program Files (x86)\Steam\steamapps\common\Battlefield 2042\EAAntiCheat.GameServiceLauncher.exe.

Try that and let me know if it improves your disconnect outcome. Would also be helpful if you could share MSInfo and let me know what, if any, anti-virus or anti-malware software you're running besides Windows Defender.

We cover around the top 20 vendors in our own testing, but we can't account for everything, so just trying to check if it's perhaps an incompatibility somewhere!

@CLOWNVID-19 Yeah I still don't see that data making it to our backend. :/

When the game is running, can you open Task Manager, and tell me if you see EAAntiCheat.GameService is running?

Under Services, do you see EAAntiCheat running at the same time as the game?

It should be "stopped" when the game isn't running, and it should be
"running" when the game is.

@AntiCheatWard I've added the parameters to launch options on Steam, played a round and crashed. You can check it out now hopefully

@AntiCheatWard I don't have the View Properties option on the EA app, only Manage add-ons. I own the game on Steam.

@CLOWNVID-19

Assuming you're launching from EA app:
1. On the Battlefield 2042 game page, click Manage, then View Properties
2. In this small window, there's a text box that says "Advanced Launch options"
3. Add in the following information, without quotes:

--traceid 20240603_clownvid19

4. I'll take a look at our telemetry afterwards to see if anything comes across. I don't see anything for you in our data based on your EA account information you're posting to the forums with, so it's really odd.