Hi Support Team,I've been trying to play BF2042 these past two days, but am not able to get pass the splashscreen. It'd would sometime show the loading bar progressing and not at all at times, but the result is always the splashscreen disappears and then returns to the EA desktop App. I have both a Steam copy and an EA desktop App copy. Both returns same results.I have follow many fixes from this thread:BF2042 will not launch via EA Play/Xbox Game Pass on Windows 11 | EA Forums - 6968020I have attached a DxDiag report.

A new install of windows on a fresh new drive fixed the issue. IDK what's the issue before, It had work on that install of windows before.. Just stopped playing for a mouth and this **bleep**.. RIPMany Thanks for the help 🖖

Unable to Launch Game (Steam/EA Desktop App)

19 Replies

KasMasterZ
Seasoned Novice
14 hours ago
I have a GTX 1080 ti, don't gots them features. A new install of windows on a fresh new drive fixed the issue.

Many Thanks for the help 🖖
KasMasterZ
Seasoned Novice
14 hours ago
A new install of windows on a fresh new drive fixed the issue. IDK what's the issue before, It had work on that install of windows before.. Just stopped playing for a mouth and this **bleep**.. RIP

Many Thanks for the help 🖖
drumstiq
New Novice
23 hours ago
Turn off all super res, frame generation features smooth motion and latency features on nvidia graphic settings, disable nvidia app from optimizing game settings. Have you tried that?
OskooI_007
Seasoned Ace
2 days ago
It definitely appears to be an EA Anticheat issue.
I think you can analyze the file further by typing !analyze -v and then press Enter. Type it next to 0:000>
The screenshots are blurry. Clicking the paper clip attach button posts clear screenshots on the forum.
Although I just discovered if I click on the post time under your name a new webpage opens which then allows me to click on the screenshot and view it without being blurry. A little forum trick for anyone reading this.
Another forum trick is clicking the post time under someone's username allows you to see which post a person is replying to.
KasMasterZ
Seasoned Novice
2 days ago
This is what was read in the dmp file created when I tried another administrator account.

I'm waiting for another NVMe drive to be delivered and will install another fresh installed of windows 11 pro(via USB flash drive, clean and reformat drive) and see if that fixes the issue.
KasMasterZ
Seasoned Novice
3 days ago
Yes, Secure boot is on. A fresh installation of windows 11 was one of the troubleshooting steps I have done. Also have tried default values in BIOS. Same results.
OskooI_007
Seasoned Ace
3 days ago
Is secure boot enabled in the PC BIOS? Usually EA Anticheat issues involve an unsigned driver running in Windows. Secure Boot prevents unsigned drivers from running.
If you have another hard drive available it would probably be faster and easier to try a fresh install of Windows on another hard drive.
You can also continue diagnosing the issue with Windows Debugger to read the dump files.
https://www.dell.com/support/kbdoc/en-us/000149411/how-to-read-mini-dump-files
I haven't used Windows Debugger so can't offer much help on the subject of analyzing dump files.
KasMasterZ
Seasoned Novice
3 days ago
Tried DDU my drivers and reinstall drivers again. Same result.

Many Thanks
KasMasterZ
Seasoned Novice
3 days ago
Ran on my ADMIN account; crashes immediately and create a .dmp file.
Many Thanks
drumstiq
New Novice
4 days ago
I had the same issue. Did a clean graphic driver reinstall. And it worked. So I noticed SMOOTH MOTION was on before reinstall, i turned it back on and got the samei issue. I went ahead and left it off and the game works now. Need to report to nvidia