Unable to load into game from ‘play screen’
Unable to load into the game from the All-Out War or Hazard Zone menus. Can click play, find a match, and get the 10 second timer, but after the timer I will get a black screen with the loading symbo...
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EA_Kent
Community Manager
Community ManagerHi @bigpumpa2,
Can you let me know which platform you're playing on?
I have same issue on ps4
I am on PC. My PC is well over the requirements aswell. I have a Ryzen 7 3700x, Radeon RX 5700XT 8GB, 16GB DDR4 3200MHz. If any of that helps. I have the latest drivers on everything, as well as the latest BIOS update, and Windows 11.
- EA_Kent
Thanks for the updates, everyone.
I am curious if this might actually be connection-related. It sounds like it could be timing out when it's trying to connect to a match, so I'd like to try out some troubleshooting to see if we can help stop this from happening.
When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website. If you're still running into the same issue after that please let me know.
Thanks again.- @EA_Kent i have this bug after every game i play. then i have to restart bf and then it works 1 game again. So i dont think there is internet problem. It is failing consistently. i have tried updating / repairing files and everything
Just a note - I had this issue all during the beta. Played about 3 games, searched for 30 I'd guess. Wasn't worth my time to search and never found a fix. Had the same issue at the start of pre release, but it worked flawlessly I'd say maybe Monday through Wednesday and this issue resumed Thursday for me and has continued. I am unable to play a single game.
Same here since launch, some times restarting let’s me play one game, others just doesn’t feel like letting me play at all. On PS5. Already tried in two different internets.
- @EA_Kent Is there any word on this? I see a new thread popping up every day about this for PC, XBOX, and PS. I'm still unable to play - hoping to at least hear that this issue is being recognized and worked on.
- EA_Kent
Hey everyone,
Thanks for the updates on this.We have been passing along these reports as they're coming in. I'll continue passing along info as I see it as well.
I live in japan and cant get into a game in the same way as the rest of these folks...but when i have my vpn on in the USA i was able to get into a game with no problems, just high ping
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