Forum Discussion

5 years ago

Unable to load into game from ‘play screen’

Unable to load into the game from the All-Out War or Hazard Zone menus. Can click play, find a match, and get the 10 second timer, but after the timer I will get a black screen with the loading symbo...

technical issues

EA_Kent

Community Manager

5 years ago

Thanks for the updates, everyone.

I am curious if this might actually be connection-related. It sounds like it could be timing out when it's trying to connect to a match, so I'd like to try out some troubleshooting to see if we can help stop this from happening.

When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website. If you're still running into the same issue after that please let me know.

Thanks again.

JulebrusAIM

5 years ago

@EA_Kent i have this bug after every game i play. then i have to restart bf and then it works 1 game again. So i dont think there is internet problem. It is failing consistently. i have tried updating / repairing files and everything