With the latest patches, we have done several fixes and see the original issue as solved.
If you do come across this issue again please make a new topic about the issues with as much detail as possible.
I want to thank, everyone for their patience and reporting on this issue!
Closing the topic.
/Atic
Product: Battlefield 2042
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Main Menu
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Unable to connect to EA servers due to Persistence Errors.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try logging into BF 2042 on Xbox one
What happens when the bug occurs? Cannot log in.
What should be happening instead? I should be able to get into the game.
Product: Battlefield 2042
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Press A to log in
Please select your region North America
On which server did this happen? NA
When did this happen? (dd.mm.yy hh:mm) 12.11.21 07:34
Summarize your bug Every time I try to log into the game, I keep getting some variation of Error 15 (Mostly 15-7A)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log onto Xbox One version of Battlefield 2042 and try to get into the main game.
What happens when the bug occurs? It says "Connecting to Online Services" and after a few minutes, it gives me Error 15-7A.
What should be happening instead? I should be able to get into the main menu.
Im on pc have this error too
Same here on PC, played for a couple of hours then the game crashed and can't log back in.
Thank god it's not just me!
I still Get the same error code I get the error code 1:4688822970: 100J: 1004G
every time. Play on ps4. Havent sen the game yet
Everyday here in the west around 6am-11am am cannot. Get into conquest or breakthrough. Has happens everyday since patch #2
Product: Battlefield 2042
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Start menu
Please select your region North America
On which server did this happen? None
When did this happen? (dd.mm.yy hh:mm) 12.11.21 07:00
Summarize your bug Have not been able to get passed the title screen. I get the unable to load persistence data a bunch of times then it says unable to connect to ea servers. I've only been able to play for an hour. I have the ultimate edition of the game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No clue
What happens when the bug occurs? Can't connect to servers.
What should be happening instead? I shouldld be able to load passed press x screen
Product: Battlefield 2042
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Start menu
Please select your region North America
On which server did this happen? Have never made it passed the ship screen
When did this happen? (dd.mm.yy hh:mm) Still happening since 12.11.21 07:00
Summarize your bug Have not been able to get passed the title screen. I get the unable to load persistence data a bunch of times then it says unable to connect to ea servers. I've only been able to play for an hour. I have the ultimate edition of the game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No clue
What happens when the bug occurs? Can't connect to servers.
What should be happening instead? It should load into the game.
I get this error fot the last hour
"Unable to load persistence data. Game will return to start menu. Please check your internet connection, make sure the Platform Client is online and try it again"
I did a restart to my PC, to Origin and to the internet and nothing worked.
How can I fix this error?
Hey DICE, DarkSoulsGuyX here, your video game realist.(<This is my gamertag on Xbox btw). This particular error always seems to come up honestly everytime I try to log in to play Battlefield 2042 on Xbox Series X, around 8am AEST (Australia Eastern Standard Time.) for some unknown reason.
I'm afraid this is an issue on your end that needs to be addressed quite immediately, otherwise some of us can't play the game you've been working so hard on to play, and that's not what the Battlefield community wants at launch and its quite disappointing in reality, with a bit of grace so to speak.
So my advice, being in the video game industry for alot of years, is to honestly iron out these issues as quickly as possible for the sake of your entire franchise and Battlefield 2042s or you won't honestly get the same reception again, and you'll be asked to give people there money back for almost every game you develop and release.
Im terribly sorry, but I speak for everyone here and it's what almost everyone has said and felt in the last week of Battlefield 2042s Launch.
You could have done better here, I really should not have to step in and explain this to your entire staff period, your not 343 Industries, don't be like them don't act like them, we all know how that war ended, once they acully listened to the people.
This was in a public beta testing for one week, sorry to be the reality crushing stone here, but it's honestly not enough nowadays anymore to just rush a game out and expect it to meet the high expectations of Battlefield fans, who have been here since the beginning. You just can't ok, I know this from experience.
So be prepared to crunch some serious hours to fix up your development and get Battlefield 2042 fixed up, because boy did you learn the hard way and a reaction from the gaming community with a lesson on rushing game development, you got in return. - DarkSoulsGuyX
It’s been out for a bit now and I still get the this error message before loading into the main menu. Occasionally,I’ll get through and be able to play for a while. But most of the time I’m stuck in the error message. Very frustrating. The error code has also changed since patch #2 has come out. It is now
Error code: 15: 1102P:1101P
I know they are experiencing network issues at the moment.
https://twitter.com/BattlefieldComm/status/1459220640700026885
Same issue. I was able to play. Then it started while trying to load into new match. Restarted Xbox Series X and now it won't even get past sign in.
I got into a game once and when I turnt my Xbox off that was it I couldn’t get back on. Waste of $120!
Same for me on PC
I've had this message pop up before I'm even able to get to the game's menu (PC).
A method that I tried is to delete the battlefield 2042 folder in the path "C:\Users\<USER_NAME>\Documents", on windows 10, then start the game again.
I'm able to log in by doing this and get to the menu but after going through the intro again.
This worked a couple of times but not consistent.
