Product: Battlefield 2042
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
Are you using any software with an overlay? Yes
If yes, can you list them here? WD
If you disable this software, does that have any effect? Yes
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Multiplayer
Please select your region South America
On which server did this happen? Wasn’t on a server
When did this happen? (dd.mm.yy hh:mm) November 12 2021
Summarize your bug Every time I try to play conquest I’m in a loading screen, but then it pops up with a message saying:”unable to persistence data” and forces me to return to the menu, this happened every time.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Possibly log into my account
What happens when the bug occurs? I am met with a error saying: unable to load persistence data
What should be happening instead? I should load in to a game and play
This is the error I get when trying to get into a match