Forum Discussion

Ms2BSwagg's avatar
Ms2BSwagg
3 years ago
Solved

Unable to load persistence data?

The connectivity issue has not been attended to, I am still getting the error of not being able to load my game, Either unable to load persistence data or unable to connect to EA servers. Please fix ...
technical issues
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @Ms2BSwagg Thanks for the update, when you have a moment can you try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Ms2BSwagg's avatar
    Ms2BSwagg
    3 years ago

    Seriously now this is very frustrating. Can't log in due to the unable to load persistence data error. It logs in then doesnt log in.

    Can you sort this out once and for all. For goodness sake 👎

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago

      HI @Ms2BSwagg Thanks for the update, when you have a moment can you try the following steps?

      • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
      • Verify you signed into your PSN account
      • Check for updates 
      • Restore Licence
      • Try the steps in our Connection and Advance Connection Guides 
      • Open your PS5 NAT Type
      • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
      • Gigasharp's avatar
        Gigasharp
        12 months ago

        I have the same issue on Xbox series s

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.13,015 PostsLatest Activity: 14 minutes ago