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Ms2BSwagg's avatar
3 years ago
Solved

Unable to load persistence data?

The connectivity issue has not been attended to, I am still getting the error of not being able to load my game, Either unable to load persistence data or unable to connect to EA servers. Please fix this once and for all, not every other day, takes 5 hours to get into a game for 1 hour of playtime. #FFS

  • HI @Ms2BSwagg Thanks for the update, when you have a moment can you try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

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