The connectivity issue has not been attended to, I am still getting the error of not being able to load my game, Either unable to load persistence data or unable to connect to EA servers. Please fix this once and for all, not every other day, takes 5 hours to get into a game for 1 hour of playtime. #FFS

HI @Ms2BSwagg Thanks for the update, when you have a moment can you try the following steps? Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch) Verify you signed into your PSN account Check for updates Restore Licence Try the steps in our Connection and Advance Connection Guides Open your PS5 NAT Type Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Unable to load persistence data? | EA Forums

11 Replies

AgentHazzmat
Rising Newcomer
2 months ago
"Solution" lol, didn't work at all. Deleting the game and re-downloading
Gigasharp
2 years ago
I have the same issue on Xbox series s
DevilDocChaos
2 years ago
@EA_Illium DAY 3 of this BS unable to load persistent data! I have completed all of the recommended steps MULTIPLE times. I am WAY past frustrated I am freaking PISSED
TamilTyger
3 years ago
I fixed some corrupt system files with the sfc /scannow command and it seems to work now. Haven't reattempted so not sure if it's a permanent fix.
https://answers.microsoft.com/en-us/windows/forum/all/windows-explorer-crashes-and-restarts-again-in/4043b2b2-9eb1-4914-a26b-92644d364296
DrasisLotharian
3 years ago
Having this issue right bloody now.
PS5 in Texas.
justaguyinar
3 years ago
Same issue for me on PS5! Have tried all the steps I read here but still same error.
JayianOfficial
3 years ago
Same issue and I'm on laptop it's been 3 days with my issue I'm from Asia / philippines and can't play BF2042 on my laptop due to unable to load persistent data
EA_Illium
EA Staff (Retired)
3 years ago
HI @Ms2BSwagg Thanks for the update, when you have a moment can you try the following steps?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)

Verify you signed into your PSN account

Check for updates

Restore Licence

Try the steps in our Connection and Advance Connection Guides

Open your PS5 NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Ms2BSwagg
3 years ago
Seriously now this is very frustrating. Can't log in due to the unable to load persistence data error. It logs in then doesnt log in.

Can you sort this out once and for all. For goodness sake 👎
Ms2BSwagg
3 years ago
Hi @EA_Illium I'm on PS4