Why ban my account
This must be the worst company I've ever worked with! I received a permanent ban without reason. I spent more than $1000.00 on products with add ons and couldn't even play games. I contacted ea three times for this and got the same answer ea chat every time I talked to someone. Seems like they're all programmed to say the same thing. It is almost impossible even to contact anyone there. I don't see how they can take your money and kick you out of the game. There is no refund, no warning, no way to really talk to anyone to get a real answer. They'll ban you forever if they want. Somehow legally robbing customers there. I have been playing this game since the first game came out 21 years ago and have been regarded as cheating them. Who spends more than $1000.00 on games and is cheating?? What a joke!!
Your EA company took my money, but banned my EA account! EA, You're engaged in telecommunications fraud in China. You have received the money but are not allowed to use your products and services, that is all! Please do not sell any EA products or services in China. I'm mad at you. I have never seen such a game company. I played (Pungon) (League of Heroes) (Counterterrorism Elite 2) (Delta Force) (Call of Duty) on Steam, and none of them mistakenly banned players. Take Tencent's Delta Force in China for example. He has been ranking No. 3 on Steam for many years and has high popularity and support. When you visit and duplicate your battlefield games, they do not have the reputation and support of the Delta Force. Even your new game, Battlefield 6, is no exception. I hope the EA Commissioner can see my information and contact me to return my money to my WeChat account
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Hey 5654847a,
We can't help with bans here on the forums. If you'd like to raise a dispute, you can always contact our terms of service team. They'll be able to take a look at this for you.