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10 Replies
Why nobody answers and help?
Cant play Blackscreen with mouse cursor after finding match
- EA_Atic4 years ago
DICE Team
- EA_Atic4 years ago
DICE Team
- EA_Atic4 years ago
DICE Team
- @EA_Atic Unfortunately same result . I did have both steam and origin version repair doesn't help . Still getting black screen with mouse cursor and then back to the menu
- EA_Atic4 years ago
DICE Team
Hey, @acedudeq can you try a clean boot to see if any programs are messing with Battlefield 2042 and turn off any overlay programs, such as Discord or Nvidia experience.
Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you. 🙂
/Atic
- @EA_Atic the only thing helped is fully reinstall the game and clear cache and delete all but it worked only one time . Then the same problem returned
- Rokebo734 years agoSeasoned Ace
Thats correct !
My younger brother got a Gigabyte Z690 UD AX PCIE5.0 DDR5 , 2x8gb 5600mhz Kingston Fury Beast cl36 , 12th gen I7-12700k, with a Geforce 1080I Armor
No oc , all stock settings !!!
And as soon he start playing, in the same match or a match later he get a blackscreen of a directx/driver error.
Reinstalled windows 10 and game in origin and EA app
Reinstalled Windows 11 and game in origin and EA app
Reinstalled latest and older drivers for gpu
Cleanboot
Undervolt GPU
Down clocked GPU
repair net frame work
directx install
sfc /scannowdeleted bf2042 folder multiple times (even after clean install windows)
easyanticheat repair/reinstalledvc installed/repaired
Did run benchmark programs, did run prime95 no issues
and some more tips, none of them did anything to solve this issue for him!
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