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sgamer8's avatar
sgamer8
4 years ago

Windows 11 officially not supported - crashes to main menu

Hi,

Latest BF2042 broke the game for me. It doesn't get into any game (solo or multiplayer). I click on start, it counts the 10 seconds, shows the soldier and after few seconds crashes back to main menu.

Talked with EA for 3 hours yesterday, and according to them the reason is windows 11 which is not supported (they said they only support windows 10 64bit).

The game worked FINE on this same windows 11 machine before latest update..

Neither EA nor EPIC are ready to refund a non functioning game. What a shame, will never buy games from any of them ever again.

If anyone found some kind of work around, please let me know.

Edit: After 4 chats with EA support which were completely useless (wasted 3 hours on it), I managed to solve the problem myself. It was a DNS issue. Need to change your DNS for IPV4 to google DNA (8.8.8.8 and 8.8.4.4 as alternate DNS. Hopefully it helps some folks instead of wasting time with EA's useless support.

technical issues

4 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Great to hear that you got it sorted @sgamer8.

    The minimum and recommended OS for running Battlefield 2042 on PC is 64-bit Windows 10.


    If running on another OS then you may run into issues related to that OS and our team will do what they can to assist in such cases.


    Darko 

  • derrickbj's avatar
    derrickbj
    3 years ago

    "Not supported" on the latest Windows OS is a complete cop out!  Fix your game!!  I'm running on a fully supported system, updated files/drivers, etc. No running apps, and I can't even get the damn thing to start!  Loads with easyanticheat, then flashes the EA app and nothing.  I do this about 10 times, then suddenly it starts, but with no sound.  back to the dance of trying to start it again.  Tried admin mode, nothing.  Developers have access to latest Windows before the general public does.  You easily had time enough to re-code the app to support Win11.  FIX IT!!!!

  • ATCleeghoofd's avatar
    ATCleeghoofd
    3 years ago

    BF2042 works fine here on Win11 (New install with MSDN ISO 22H2) and the new EA app, sometimes I think people are hired to bash this forum/game...

    Maybe the problem is your configuration of hardware/software... but I guess all game work perfectly fine and only BF2042 gives you major headaches...

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