[Xbox Series X] crashing, sometimes hard crashes console (since launch)

@EA_AticSo far, I'd say inconclusive yet surprisingly well. I've played for about 8 hours total since you suggested plugging the Xbox Series X power cable directly into the wall outlet. No crashing as of yet, but this needs more testing before it's considered a temporary solution that I know hundreds if not thousands of ppl have dealt with. I say "temporary" because we deserve an acknowledgement from EA/ DICE and possibly Microsoft as to why this only occurs on BF2042, and would likely require a patch to correct the problem. Unless somehow it's a hardware issue only triggered by one game.

Edit: I usually notice a game crash within 1 to 2 hours of playing followed by a full system crash If I jump right back into the game. After an additional 8 hours of playing I haven't noticed any crashing while Xbox Series X is plugged directly into the wall outlet.

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@EA_Atic wrote:
@Forcerecon93could you try to use the wall plug instead and see if that helps. We seen this affect some players around the world.

/Atic

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Hey Atic, 

Happened to me too a few times, my Series X has been re pasted (Noctua thermal compound) and air compressed cleaned, it can run Modern Warfare 2 (MW2019 engine is notoriously resource heavy) for 8 hours straight without a peep. 

I also feed it pure sine wave electricity, ultra clean and regulated via a specialized inverter.

Might help to reach out to partners at Xbox, you're about to get a large influx of them via Gamepass.

I have notified Aaron Greenbergh (Xbox) and some DICE folks too.

Hope this gets resolved soon. 

@EA_Atic Sorry to report, it's happening again after Season 3 update. Xbox Series X is still plugged directly into wall outlet, and BF2042 is crashing. All other games I play still perform fine.

It’s unplayable on XSX, crashing almost every game 

disgraceful this don’t seem to being addressed 

Only game this happens with.

A mi me pasa lo mismo compre la version ultimate y no puedo jugar sin que se me crashee a cada rato, es una vergüenza. Y no es problema de la consola porque todos los demas juegos me funcionan y no se ceashean a los 10 o 30 minutos de partida.

Algo tienen que hacer no podemos comprarnos una vonsola nueva porque un juego solo se congela a mitad de partida, y a veces tambien me apaga la xbox series x, la cual tengo que prender de forma manual. El ssd no tiene nada que ver porque vi que algunos les dice que el ssd y es mentira, si el ssd tuviera un problema, funcionaria mal desde el comienzo la consola. Esto es un problema de este juego de EA, que en su momento lanzo una actualizacion y de ahi empezo el problema. Hagamos viral esto porque no es justo pagar 100 dolares un juego que ahora que de apoco va siendo mas divertido no puedo jugarlo.:enojado: