Forum Discussion

4 years ago

Xbox Series X Powers Off

Product: Battlefield 2042
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region North America
On which server did this happen? Breakthrough
When did this happen? (dd.mm.yy hh:mm) 13.10.21 11:45
Summarize your bug I have had my game crash and console power off on 2 occasions. Also the performance for series x is very bad. FPS in breakthrough games in sooo bad, sometimes it's absolutely unplayable.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Game test on xbox series x ... game just crashes and console powers off
What happens when the bug occurs? Game crashes and console powers off completely
What should be happening instead? Game should not be causing my console to power off

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Just like I said above 2042 has caused my console to power off twice plus fps can be awful in breakthrough.

Maps like manifest and kaleidoscope on breakthrough are almost unplayable because of the low fps. I was not expecting this at all on a series x, I was expecting smooth 60fps

bug

14 Replies

oOrevsOo
4 years ago
So it only happens on bf2042, never happens with any other games or any other bf games either, so magically thousands of consoles are suddenly broken within a few days of bf2042 releasing.

your logic is outstanding!

I hope you're not part of the team at dice that fixes anything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BeetleSKY
4 years ago
@AlphaHeir The same is happening to my Series X. It's not my console. Further, same thing happened with my xbox series s with black ops cold war. Eventually they fixed it but when it was happening it nearly bricked the xbox - green/brown screened. Playing BF2042 on my Series X is doing the same thing now. Every time I try to play the "Series S/X" version on the "Xbox Series X" it crashes after a few minutes in the match. It doesn't do this on when I play it on the "Series S" (the same one that kept crashing with COD BOCW). This is an issue with the game build. If it wasn't BOCW would still be crashing my "Series S"
captionstriker1
4 years ago
And now it happening even more often now since update it happens at lease 10times and this is a brand new series x it bull**** no other game I play crashes my Xbox to shut down
SlowhandScutch
4 years ago
It's not just Battlefield, Madden, FIFA, NHL are all causing hard crashes on Xbox and PS and in some instances have bricked consoles. Microsoft actually advised some Xbox Madden and Fifa players not to continue to play those games on the XBox until EA came up with a fix as they considered the errant code in all EA games causing the power offs to be detrimental to the health of the console!