Community ManagerHey folks, we have posted an update on this issue here: Update on Early Access Keys
I am going to mark this as solution for Visabilty purposes.
Hey Devs, sev 2 on your hands.
Nobody can redeem the Twitch Beta codes. Your site is broken
CM edit: edited title for clarity.
having the same issue.
I literally just got my code and the site stopped working
having same issue
It’s overloaded most likely. Everyone and their grandma are trying to redeem codes at the same time. First I was getting 504’s. Then I was getting uplink errors.
I’ll try again tomorrow.
it all the time that is down in every plaform where you can redeem those codes
Hopefully can redeem my code when I come back tomorrow I guess, typical EA shambles...
There’s 750.000 people watching on Twitch alone at the moment. I’m guessing literally everyone is trying to redeem codes at the same time. Just be patient, it’s not going anywhere.
EA site is getting slammed right now, but for some reason, they aren't auto scaling their frontend or backend to support the increased demand.
Edit: would love to hear from their infra team (doubt they read forums, though). Their resource metrics have to be maxed out.
I Signed up to battlefield labs Before JULY 31st.... still no beta access, i tried getting a hold of support but no matter how many times i try or what discussion topic it is, is says they cant advise on the issue. I'm simply asking how do I install this? Yes I signed up with the same EA account for battlefield labs. I don't know what to do and EA customer service is trash. Please Help. Thanks
You don’t get a code and don’t need a code. Access is then linked to your EA account. You’ll be able to log in when the beta starts.
you signed up for Battlefield Labs before July 31, you don’t need a code. Just log in with the EA Account you registered with Battlefield Labs.
I didnt mention a code, log into where the EA app? I did that still nothing. I logged into the Portal still nothing.
ArmoryAssault we just got clarification on this from EA:
Okay thanks, just gotta wait till next week then
tried to redeem the code and it looked liked it worked, now it doesnt show anywhere on my account if its actually been redeemed
Not even an email confirmation has been sent. I’m trying to get in touch with EA support but no luck.
Normally, everyone is trying to redeem the code. Maybe it'll be resolved in a few hours. Keep your code safe.
i managed to send in my code but nothing from there, i'll check later once the servers are in a better state
