Battfield labs login issue

Good day I've started 2 tickets on the ea website the first being back at the start of August and the second this week I've yet to get a response. 

I beleave there is an issue where my ea/psn account is linked to an old ea account thats not active. I have gone in and relinked the accounts so they are current but that has not fixed my issue. 

I signed up for bf labs back in the spring but didnt get an invite. When the beta rolled around I should have had early access with signing up for labs, but that did not work. I also got a code from twitch but again that did not work. 

I received my email invitation this past monday RSVPD, did the Survey and updated the preferences but I still dont have an option to download the bf6 labs client. 

I would really appreciate some kind of response to my issue