Battlefield 6: Marketing vs. Reality
This post provides a fact-based summary of the discrepancies between the pre-release marketing and official developer statements for Battlefield 6 and the features delivered in the final, updated pro...
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That's a frustrating catch-22. You're absolutely right to want the chargeback under the Consumer Rights Act 2015, but the threat of a Steam account ban makes it almost impossible.
One potential workaround, though it's not a guarantee, is to try and resolve it through an official consumer body first. In the UK, you might consider contacting Citizens Advice or the European Consumer Centre (ECC UK) for guidance on how to formally escalate the issue to Steam without immediately resorting to the chargeback that triggers the ban. This might create a paper trail that pressures Steam into making an exception or offering a refund outside of their normal process.
I agree, Steam should be standing up for consumers here.
Thank You. I'll give them a try 👌
You’re welcome. Best of luck.
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