Forum Discussion
B1ackM4mba
5 months agoSeasoned Adventurer
Thank you for this, very well laid out and written 👍. The problem i have is that my bank is willing to do a chargeback based on these facts and the Consumer Rights Act 2015 (UK) but if i let them go ahead with this Steam will ban my account for the chargeback. So it's a catch 22 situation for me. Steam needs to grow a pair and come forward and offer refunds and stand up for the consumers that have been defrauded by this cr4p product and publisher.
Atomicman133
5 months agoRising Scout
In my country if steam did that it would be considered an unlawful action preventing the consumer from excercising their rights. I would suggest you contact steam directly and state your intention to escalate it further. if you do then go ahead and do a chargeback it would be on them!