My EA account has been banned for "Game Enhancements." However, I have not used any cheating methods nor did I disrupt other players' experiences. The Portal mode I was playing was an officially approved mode and did not involve any modifications. I am very confused and concerned about this ban.
Community ManagerHey Mchell9807,
Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team, they can take a look at this for you.
Dear Support Team, I am writing to report an issue I encountered while attempting to create a support case through the EA Help platform. The process consistently results in an error. My account is registered with a 163.com email address, which appears to lack the necessary permissions to submit a case. I would appreciate your assistance in resolving this matter.😑😑
