Forum Discussion

This-is-my-like's avatar
This-is-my-like
New Novice
22 hours ago
Solved

EA account locked. Please unlock it.

I really want to play Battlefield 6. I've already purchased it, but my EA account has been locked. Please unlock it.
pc
steam
  • EA_Aljo's avatar
    EA_Aljo
    22 hours ago

    Hi there. Thanks for reaching out. A locked account normally means action was taken due to violating the Terms of Service. Please see the article here for instructions on submitting a dispute to have your account investigated.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
22 hours ago

Hi there. Thanks for reaching out. A locked account normally means action was taken due to violating the Terms of Service. Please see the article here for instructions on submitting a dispute to have your account investigated.

This-is-my-like's avatar
This-is-my-like
New Novice
14 hours ago

My punishment history records show no information and cannot be used. Please help me resolve this issue

  • Ruxem's avatar
    Ruxem
    New Vanguard
    12 hours ago

    Check your email for an email from EA.

    • This-is-my-like's avatar
      This-is-my-like
      New Novice
      8 hours ago

      There is no solution provided in the email