Forum Discussion

New Novice

22 days ago

Solved

False ban

Hey, I recently purchased Battlefield 6. I was playing Breakthrough last night and attempted to play online this morning and received an "Account locked" message along with a 3 day suspension. I h...

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EA_Salmon
22 days ago
Hi xAveerse

Sorry to hear about the suspension, and I understand why this would be both frustrating and concerning.

Since you’ve already submitted an appeal, the best next step for now is to wait for the outcome of that review. We’re not able to investigate or assist with account actions directly here on the forums.

If you disagree with the result once you receive it, you can also try submitting another appeal request through this webform and include as much detail as possible.

You may also find these articles helpful:
EA Account help for locked, banned, or suspended accounts
EA Account Help Hub

Thanks for your patience.

BarbaRevampd

New Rookie

22 days ago

sorry to be the bearer of bad news but i've been banned for no reason since november and i still can't get myself unbanned, literally played 3 rounds pf redsec and some compaign without chat or anything ,can't even refund since i played the game more than 2 hours (2h15min...) but good luck anyways

EA_Salmon
Community Manager
18 days ago
Hi BarbaRevampd ,

Thanks for sharing your experience.

Have you tried submitting another appeal since then?
- BarbaRevampd
  New Rookie
  1 day ago
  i appealed more times than i can count till i wa hit with this.
  imagine not being able to appeal your false ban....
  i think it's best to move on , never bying an ea game ever again and as you can see a lot of people got falsely banned. i know someone that got banned for only playing campaign lol.
  there's no TOS so i wouldn't bother if i were you.