Forum Discussion

Seasoned Novice

3 months ago

False Permanent Ban by EA Anti-Cheat – Net Café Shared PC (Need Manual Review)

Hello EA team, My Battlefield account has been permanently disabled due to “violation of EA’s User Agreement.” However, this is a false positive. I was playing from a net café / shared PC, and ma...

ea app

sk1lld

Legend

3 months ago

No one here has the ability to overturn a ban, only the TOS team can do that. You will need to contact them directly link below.

And good luck getting this account back because who knows what's installed on a net café computer.

EA Account locks, bans, and suspensions explained

AkillasSs
Seasoned Novice
3 months ago
The most annoying thing from all is that I tried to appeal for the bans or fill out the form from ea help center and nothing works no matter the type of device I use or which browser I use. It’s always a dead end ! No contact information provided nor the appeals work. I don’t know what else to do.
- sk1lld
  Legend
  3 months ago
  It's "the EA web site" I suspect is being hammered right now. Keep trying.
  - AkillasSs
    Seasoned Novice
    3 months ago
    We’ll see! Thanks for the help !