Hello EA team and community,
I’m following up regarding a false permanent ban on my Battlefield 6 account.
I have already submitted an appeal through the EA Help page, but the site kept showing “Appeal not submitted. Case not created.” I also tried different browsers and devices with no success.
Later, I managed to contact EA through email, but I received an automated response saying that the action was correct, without any clear review or explanation. That email address is no longer monitored, so I couldn’t reply or provide more information.
I’m playing from a net café where multiple players use the same PCs and IPs, so I believe my account might have been flagged by mistake. I’ve never used cheats, scripts, or any unfair tools.
I kindly request that my case be manually reviewed by a senior Terms of Service advisor to verify this.
I just want a fair chance to recover my account and continue playing legitimately.
