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JonBoyEup's avatar
JonBoyEup
New Novice
3 months ago
Solved

Falsely banned

Hello, I am submitting a follow‑up appeal regarding the “gameplay enhancement” ban on my Battlefield 6 account. I want to respectfully state again that I was not cheating, and I believe this was a f...
  • EA_Mako's avatar
    3 months ago

    Hey there,

    If you feel an action was placed on your account incorrectly, you'll need to create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you. If you've already appealed, an additional appeal will have a different member of the ToS team review the situation again. Reviews are not automated, though they'll use certain templates depending on the outcome of their investigation.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

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