Thank you again for your informative answers =)
Unfortunately for me, and for reasons I cannot understand, the EA ToS team has decided to keep my ban. I will therefore not be able to log into my account again until December 8th =/
If it wasn't for you, Mako, I would have lost all faith in EA.
Community ManagerSorry to hear it, Spectos1990.
I know this doesn't help regain the time, but keep in mind you're absolutely welcome to submit an additional appeal if you'd like ToS to take another look. This wouldn't go back to the same individual, so a different member of the team would review the situation to have a fresh pair of eyes on all the details.
That's not to guarantee a different or any particular outcome, but the option does remain available up until the point where they mention they consider the matter closed.
