Mistakely banned in Battlefield 6
Hello Battlefield community. I'm asking you to help me with my ban in Battlefield 6. I'm being accused of using cheats. I've never used cheats in my life. My history of penalties is proof of this. My history was clean up for 14 years until this point. Battlefield has been my favorite series, but now they're accusing me of cheating and have already rejected three appeals without providing details or evidence. I need your help.
Details: On November 15th, as usual, I went to a computer club, rented a computer, and launched Battlefield 6. A permanent ban notification appeared on the screen. Yes, I don't have a personal computer. In our city (Baku, Azerbaijan), there are many special computer clubs where people come to play video games. After you play and close your session, the computer resets to the club's settings. Your accounts are erasing from memory, and any downloads are also erasing. There are also special settings that prevent unpacking files downloaded from the internet or uploaded via a flash cards. Why im telling this? Cuz yes, who knows maybe there was something wrong with last computer that i rented. But it doesn’t mean that i used cheats. And if EA support had actually done an investigation, as a human not as a robot, they would have known about it.
My stats and gameplay also prove that I didn't use cheats. I don't have any crazy stats. I have the stats of a Battlefield veteran. After all, I played hundreds of hours of Battlefield 3, 4, 1, and 2042. I didn't play Hardline because I didn't like it, and when Battlefield 5 released, I sold my gaming laptop. Two years ago i started to play in computer clubs.
I don't know how to deal with EA support. They don't provide any evidence. They don't provide any description. I don't even want to buy this game again because I'm afraid of being randomly banned again. All what they say is “After carefully reviewing your appeal, we have again confirmed that the penalty on your account for Cheating was applied correctly and should remain in place.” And i dont even understand how to prove my innocence cuz they do not communicate with me normally. Please help people it fells so bad.
Below I'll attach photos with proof that I don't have my own PC—these are photos with logins from different computers over a long period of time. I'll also include a photo of a computer club so you know what it looks like (if there aren't any such clubs in your city). I don't know what other evidence I can provide. How can I even prove that i haven't done anything wrong?
P.S. And I've already experienced how cruel people can be to those who are unfairly accused. So if you want to write something nasty, it's better to just pass by.
