Thanks for reaching out.
One of the biggest issues with operations (and the game as a whole), is the way players of certain levels and skill sets are sorted into a team.
For example, on one of my previous matches of operations, our team had a median level of about 245. The other team was significantly higher, being around 400.
This makes for very fast matches. (Sometimes you do get a well balanced couple of teams, which makes for a good battle of attrition), but most of the time, especially in conquest, the matches become very quick. Quick wins and losses.
I think the data needs to be looked at as to how teams are being sorted, as it feels like they don't last as long as they did back on BF1 or V.
Mortars, personally I don't have a problem as of yet.
Cosmetics, yeah, the toxin group isn't an "unlock" as advertised, and a lot of these skins are bundles with stickers that are clearly made with generative AI, which shouldn't be part of front end game design being sold to consumers. (One of the winter patches having a soldier with a gun that had two separate barrels).
Plus as I mentioned above, Vedmak and Coyote have too many skins. Panopticon has one or two variants per character for example, while Hastings has tonnes.
Vehicle wise, I don't feel the LTV trucks are doing too much, due to the linear map, and the fact they blow up fast. It feels a bit off balance.
Still enjoying the mode, but there's too many wider tech and map design issues at play.
Community ManagerI’ve noted everything you mentioned in my report, especially your experience with matchmaking and team balance. I understand how matches that swing too quickly, rather than having that back-and-forth, can make matches feel boring.
Thanks that's really appreciated.
Again, operations is a great mode at heart, but the rest of the game mechanics around it needs a polish.
I did another match earlier, and each batallion was wiped out super fast due to one team having large amounts of people 300+. It needs to be balanced better across all modes. You will get some balanced matches, but we need more back and forth overall.
