Forum Discussion
Depending on the Country you're from you might have recourse via different avenues. EU / UK have consumer laws that you'd be able to claim under. US i'm not too sure. I feel for you as STEAM operate a ponzi scheme and denied my refund 4 times - i do feel for you as i'm in the same boat 🙁
Sorry to hear other people having the same issue, this is discusting.
I'm from UK yes and we can chargeback through payment provider I believe hence why im so suprised they can just say not eligible due to their policy, pretty sure this is illegal, im sure everyone would love a no refund policy if it was that easy!
Take your money , do not provide the service OR SUPPORT and then don't have to refund would be great EA but unfortunately not for me....
- B1ackM4mba5 months agoSeasoned Adventurer
If you bought the game via Steam then be careful if you're going to do a chargeback as they'll most likely ban your steam account for the chargeback. I'm in the UK and deciding on pushing the button on a chargeback and risking my steam account or swallowing the cost and chalking it up to EA being greedy b*stards.