Refund Eligibility due to Launch/Comp issues
So I was one of the many that had issues on launch via EA App. Dissaponted with the support recieved, on 14th October, I requested a refund via EA Case as the refund tool did not work. I today 25t...
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Depending on the Country you're from you might have recourse via different avenues. EU / UK have consumer laws that you'd be able to claim under. US i'm not too sure. I feel for you as STEAM operate a ponzi scheme and denied my refund 4 times - i do feel for you as i'm in the same boat 🙁
Sorry to hear other people having the same issue, this is discusting.
I'm from UK yes and we can chargeback through payment provider I believe hence why im so suprised they can just say not eligible due to their policy, pretty sure this is illegal, im sure everyone would love a no refund policy if it was that easy!
Take your money , do not provide the service OR SUPPORT and then don't have to refund would be great EA but unfortunately not for me....
If you bought the game via Steam then be careful if you're going to do a chargeback as they'll most likely ban your steam account for the chargeback. I'm in the UK and deciding on pushing the button on a chargeback and risking my steam account or swallowing the cost and chalking it up to EA being greedy b*stards.
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