Re: Urgent Appeal - False Ban of 4 BF6 Accounts (Café Login)

Hi JJ71128,

I've merged your new post with your existing one, since they're about the same topic. 

I get why this feels frustrating, but there’s an important detail here that might explain what happened.

Playing from an internet café can be risky when it comes to anti-cheat systems. Those machines are shared, and you don’t really know what’s been installed, run in the background, or even left behind by previous users. Anything from injected software to modified system files can trigger detections -- even if you personally did nothing wrong.

That doesn’t automatically mean the ban is correct, but it does make the situation harder to verify from the outside, since the system flags the environment, not just the player.

If you haven’t already, it’s worth including that context (internet café, shared PCs, multiple affected accounts) clearly in your appeal, as it’s a key factor support would consider when reviewing cases like this.

At the very least, this is a good reminder for others: playing on unmanaged/shared systems carries a real risk with anti-cheat protections.

First of all, internet cafe's do they still exist?

But if so, that might be very tricky to play at. You never know what has been installed on those systems by the owner or others that might potentially trigger the anticheat.