Forum Discussion

New Novice

8 months ago

Tried to Preorder BF6, error, charged twice on Paypal, still no game in Library

I attempted to pre-order Battlefield 6 on EA app. Received error saying there is a temporary problem with payment type (Paypal). Tried again received same error. I checked my Paypal and I show two ch...

ea app

ShawnT007

New Novice

8 months ago

Chris thank you, I spent the last 40 mins on that "EA Help" and could not find anyway to address the issue as my account does not show i placed an order. Any idea where i should look on the support page?

Chris_Hawkner

Hero

8 months ago

Ok so if your EA account doesn't show the order but PayPal does then there's a good chance you may need to go over there then. I'd agree with Anobix here and wait a bit for at least today, but if the funds are a bit tight I totally understand pushing hard and fast to get this cleared up.