Xbox Hard Crashing/Shutting Off While Playing BF6

This is not a console issue, I have a series S I’ve tried everything to no avail. It’s not a power supply issue, it doesn’t seem to be a hardware issue, I’ve factory reset my console, I’ve uninstalled and reinstalled, I’ve cleaned it out and put it in a well ventilated area, it’s not overheating. I’ve messed with all the settings for graphics and performance and nothing works. Every time I play a game it turns my console off completely, it’s done it once in the menu messing with settings and over 6 or 7 times running around in all different game modes, conquest, domination, escalation ext… this is an EA problem and it needs to be fixed or at least acknowledged, I have a feeling it won’t be at least not for a while considering not everyone is experiencing it. Can’t even get a refund at this point cause I’ve spent too much time trouble shooting and hoping for it to just start working lol. Guess we’re just test dummies for their servers until further notice, just wish if this was gonna be the case it’d still be in beta mode so I didn’t have to waste $70 to have a game that doesn’t work. Thanks EA! 

I believe its your Xbox that's causing the issue.   My friend has two xbox series x i (believe the pro verison... ) I'm on pc.

However my friends xbox keeps crashing.... but his wifes xbox same model  but newer version--- > works perfectly fine and **NO ISSUES WHAT SO EVER***.   Her xbox is a  newer version he bought for her this year.     His Xbox, (version) is two years old and on his,  it's causing his console to shut off completely, and be completely unrealable. 


(solution:)
My suggestion.... Buy a newer version of xbox series x  from costco or bestbuy.  Test and  see if it works / runs fine on that newer device.   if it does... then it's the consoles problem... not EA....   If you decide to return the electronic Device... you may have to pay restock fee so (BUYER BEWARE!!!)  Sorry this happened to you,  but  I truly believe it's A Microsoft's issue... and i don't think it's EA fault. 

its EA, my friend just bought a whole new console bc he thought it was his too, nope game crashed even more on the newer console, Series X he needed a new one anyway but very disappointed, my game also crashes too but it only seems to happen when crossplay is on, i crash less without crossplay on and did 3 hour sessions with one crash at the main menu, turn crossplay on to play with friends first 5 minutes in a game crash, its something with EA, bc 2042 had the same issue with crashing and thats why it fell apart, they never fixed it from launch 

Yeah I had seen a few saying it is a hardware issue but this is why I am so extremely sceptical that the way to play this game is to go out and buy a newer console just in hopes that the game would work and if your friend just went out and bought a new one and still don't work then this is very concerning. I really wanted to play BF6 and with friends that were planning on doing months in advance being on different platforms and on xbox but even with cross play on or off it still crashed to home screen or just turn see a green flash then console off completely. Same issues when the beta was available. I would be surprised to start a match and manage to see the end of it because it crashes within 20 minutes at best but most times its within 5 mins or I even crash just loading up the menu at times which was even more confusing. Luckily I got a refund last week and been trying to keep an eye on updates like this or anything from EA themselves if there is any answers or suggestions on if they are planning to fix it or if there is anything we could do that has not been attempted or said on this entire thread but still unfortunately nothing I can see. Like it seems weird some are playing fine but some are not from what we all have been experiencing here but the answer should not be to go buy the newest version of the console in gamble that the console you bought will let BF6 play without it crashing to this extreme. 

WHAT MONITORS DO YOU ALL HAVE?! 

Same problem.

I have the same problem with BF6 on Xbox Series S. I reinstalled it, changed the storage, had to buy an external fan, and that solved the problem a little, but it still shuts down. I hope that with the Season 1 update, this has been fixed. I'll keep you updated.

I'm sorry.... we have differences aside and while i hear your concern.... I think Apcoalyptoz's answer is right.  I agreee.. this is concerning that new devices of the game still doesn't function.   I think it's more hardware not functioning..... Have we heard any reports about this on the ps5 users?  because to be frank. my OTHER friend plays on ps5 just fine..... I think the (CRAP BOX) made a console that wasn't able to function for the game.  just my two cents.  EA IF YOU SEE POST.,... PLEASE GET THE DEVS TO WORK ON THE (the CRAPBOX Series X and make it Compatible) so xbox players have a chance to play this fantastic game.

in all reality.... PC players are full of cheaters... But i moved away from console's because i got tired of paying the yearly fee.  

Im on Xbox Series X and I haven’t been able to play not even one game yet. I thought it was a problem with the beta version but I’m having the same issue with the BF RedSec. It just crashes and closes and sends me to the home of my Xbox. There is no pattern it happens while been in the lobby or  just starting the game or while in the configuration tab. I have not found any solutions out there. Terrible experience, at least COD it’s playable. I’m staying on that lane for now

I have 2 friends on Ps5 both i play with all the time and i work with one, their games also crash on playstation, one even froze their console where they had to literally unplug it to turn off the Ps5 they have the Ps5 Slim same issue as mine they refunded it till they get a fix for it i already contacted EA themselves and they are working on it lol