Forum Discussion

Oushnikkk's avatar
Oushnikkk
Seasoned Newcomer
24 days ago
Solved

Account restricted

i bought battlefield 6 on my ps5 but now downloaded redsec on my pc, then linked my ps account. Now its showing “Your EA account is restricted from accessing online features.” Why am i restricted? 

110 Replies

  • Konex18's avatar
    Konex18
    Seasoned Newcomer
    7 days ago

    Did this work when you bought game on PC?
    if you did buy did you buy the same edition on pC?  

  • Konex18's avatar
    Konex18
    Seasoned Newcomer
    7 days ago

    So I found a solution whatever platform you are having the error on you need to buy the game or in my case I bought premium sub then uninstall BF6 redsec and redownloadthw whole game then it worked.  just another example of EA making you spend more money 

     

  • EA dosent care. I have had crashing issue with the game and confirmed through multiple systems. Many more as well have been reporting it with me. Instead we just get more skins in the shop, no fix. Shows what they care about. Get a refund

  • Have you found anything to help its been 2 an a half weeks a still cant play on my pc. But my ps5 game is working fine 

     

  • AngryAltf4's avatar
    AngryAltf4
    Seasoned Newcomer
    5 days ago

    I took a chance and delete the game from the EA launcher, crossed my fingers and installed REDSEC from steam.  logged in with my EA account and it works.  Silly that a 3rd party launcher works(steam), but EA's own system won't.  I was concerned it would kill my account on the xbox but it still works. Not Ideal, no coms from EA unless I contact them.."yes sir we are aware of the issue and working on it".

    So my conclusion is:

    The EA app cannot reconcile an EA account owning the full version on one platform while attempting to access the Free-to-Play RECSEC on the PC via the EA APP

  • Me as well I am level 53 on ps5 but got a new gamming pc with my steam and psn account linked through the EA app and I'm left in the dark. I've started 5 cases and had it escalated to an account manager and still nothing.

  • JJCDT5's avatar
    JJCDT5
    Seasoned Newcomer
    3 days ago

    I have an Xbox. Did the same thing because my name is not the same on my xbox as it is my ea. I also do not know why i cannot add my "TQ x" to the front of my name because it "isnt allowed" so I cant fix mine but match your ea name to your ps name and it might resolve it?

  • Caged_Dirt's avatar
    Caged_Dirt
    Seasoned Newcomer
    3 days ago

    ive been waiting on the account manager response, any luck yet?

  • Tunni01782's avatar
    Tunni01782
    Rising Newcomer
    2 days ago

    So i changed my email address from an old aol account which i lost access to years ago, really to link from Xbox to PC, as by what i have read, many have done similar.  I received the same notification on PC after managing to link the accounts, but EA are still sending the confirmations to the AOL email, again after another lengthy chat with the online advisors i have been pointed here.  Has anyone actually got this fixed? Currently seeking full refund or compensation as this is not acceptable after spending good money on this Title!!!!!!

About Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.4,547 PostsLatest Activity: 2 minutes ago