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DinoRobb's avatar
DinoRobb
Seasoned Newcomer
3 months ago

"An undefined error"

Dear EA, 

Xbox Series X and Xbox Series S. After booting up the game, we get put in a queue to log in of "1200" it then fails and this error comes up. (See attached) 

ERROR

An undefined error occurred

ERROR CODE 1:86001S:89001S:9C:-13561655840

Scan QR code to learn more or get additional assistance.

 

The QR code brings me here, where there is ZERO help to resolve the issue. I've not been able to play the game ever since the REDSEC update. 

I have tried: 

Reinstalling, deleting cache, logging in on other consoles. 

 

Same. Error. 

 

PLEASE respond and resolve ASAP. 

Thanks. 

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