Forum Discussion
9 Replies
- CrispyPinguin2 days agoSeasoned Hotshot
can you write the error code in the comments ? third person software ? you changed your battlefield game files ? you said something wrong in chat or in speak chat ? scan the QR code and see what the reason is
- MrKetchapp2 days agoSeasoned Newcomer
The error code is:
0:51009S:-1763645290O:4128769Q
There are no third party software, if I cheated then I wouldn't be complaining here.
No files were tampered, just downloaded from steam and hit play.
Never used the text chat iirc, and definitely didn't say anything that even come close to getting banned (i've played for llike 4 hours lol)
And the qr code is basically the link you see in the image. - EA_QueenBee2 days ago
Community Manager
Hry MrKetchapp,
We can't look into EA accounts here on the forums, so we can't really take a look at this for you. It looks like a ban, in which case you should have received an email with some more information, and you'll need to reach out to our terms of service team for help.
- MrKetchapp2 days agoSeasoned Newcomer
Hi there, thanks for looking into this.
I have not been banned apparently. According to the https://help.ea.com/en/help-tools/penalty-history/ page there has been no record of penalty on my account.
- EA_QueenBee2 days ago
Community Manager
Hmm, could you try logging in here with your EA account details and double check that your Steam is linked (And that it's the correct one)?
- MrKetchapp1 day agoSeasoned Newcomer
Unfortunately it is the correct one.
- MrKetchapp1 day agoSeasoned Newcomer
I bought it and launched through ea and it's good now
- CrispyPinguin1 day agoSeasoned Hotshot
good news
- EA_QueenBee1 day ago
Community Manager
Glad to hear you got it solved! 😄