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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
19 days ago

0971pink​ 

Please post only in English here. 

Ban appeals are not handled via the forums. Please allow more time for your current ban appeal to be attended to. Thank you. EA_Barry.

  • 0971pink's avatar
    0971pink
    Rising Novice
    12 days ago

    Because the review staff haven't replied to me for over a month thank you

  • 0971pink's avatar
    0971pink
    Rising Novice
    12 days ago

    Can you help me contact the personnel in charge of review appeals to handle my case? I swear I have never used any game cheating software. According to my current understanding of the punishment rules, the only possibilities are that using a VPN node for acceleration caused a misjudgment as a shared account, or that my node IP had a cheater. However, we Chinese players can only use VPN accelerators to play online. Thank you, great General Manager. This is my case number #243829772.

    • EA_Barry's avatar
      EA_Barry
      Icon for Community Manager rankCommunity Manager
      10 days ago

      0971pink​ 

      As it has been a long time, you can request a status update on your appeal by contacting an EA Advisor as follows:

      EA Help

      Thank you. EA_Barry.

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